Learn More About TelaMed Partners

TelaMed Partners’ virtual staff assistants enable medical offices and organizations to have reliable, trained staff performing functions that do not require on site presence.  These functions include telephone answering, patient appointment scheduling, intaking information to an EMR, and insurance verification.   These services are performed by computer trained, HIPAA trained, hospitality trained staff, all of whom meet TelaMed Partners’ rigorous standards of excellence.

With TelaMed Partners, your virtual staff is unique to your office or organization. They perform as if they are in the room next to you, while working in TelaMed Partners secure location offsite. Our entire staff is HIPAA trained and Telamed Partners will sign a business associate agreement with your organization.

TelaMed Partners is an excellent fit for any office or organization stressed by staffing issues for positions that could readily be handled off site. These issues could be hiring, staff turnover, cost of finding, hiring, training, and retention of new staff, inefficiency of disruption of phone system, etc. Typically our clients report both a significant increase in number of scheduled appointments and significant cost savings compared to on site employees.

Our staff share a background in hospitality and customer satisfaction.  English is the primary language spoken.  Our workforce is extremely stable.  We have had to date  no turnover.

We are not a call center. They are your staff, connected securely by redundant high speed internet to your phone and computer systems.  TelaMed staff function as if they are working in the room next to you.  You will develop and maintain an ongoing relationship with them as you would all other staff members.

If your TelaMed Partners staff person leaves, then we will notify you and give you options for a replacement. Compared with onsite staff, this offers the significant advantage of a large labor force of highly trained qualified personnel while significantly reducing the transition stress of hiring and training.

TelaMed Partners is a United States based company, founded by medical health care
professionals each with more than 25 years experience in the health care industry. The
communications and IT infrastructure are state of the art with utmost regards to cybersecurity. All staff are trained in HIPAA compliance and all communications are performed over secure, fiber based internet.

Fill in the contact form and we will have one of our team members respond quickly. If we can be of value to your practice, we would be honored to bring you on board as a client.